AN INTRODUCTION TO HUMAN SERVICES, 9th Edition offers a practical and comprehensive introduction to the human service profession. Drawing on their ' extensive experience, the authors define human services, review the historical development of advocacy, examine service delivery models and processes, and emphasize the skills needed to succeed. Students gain a solid grounding in serving the whole person, using an interdisciplinary approach, interacting with helper and client, preparing generalists, developing sensitivity to cross-cultural issues, and empowering clients. Case studies highlight the practical applications of key concepts and prepare students to address issues they're likely to encounter. This edition reflects the changing world of human services, the clients that human service professionals serve, and the cultural dimensions of human services and clients.